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  Now talk really is cheap








What is VoIP?

Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows one to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. This technology has been around for more than a decade now although its commercial application in Internet telephony is relatively new. It is expected that VoIP will become the standard in industrial and business telecommunications within the next few years, with the biggest market expected to be corporate intranets and extranets.


In traditional or analog telephony when a call is made between two parties  a dedicated line or connection on the PSTN (Public Switching Telephone Network) is opened between them. The only information that then flows backwards and forwards along this PSTN line during the phone call is the information pertaining to the call. When the call is terminated the dedicated connection between the two parties is then also terminated. However with VoIP telephone calls a dedicated line is not opened between the two calling parties. What happens is that the information pertaining to the phone call is broken up into bits of data or packets. These data packets are then transmitted over the Internet network together with other data also flowing along the Internet. Once the data packets reach the other phone they are reassembled into the original voice information. (See schematic diagram below)


With respect to call quality (clarity and speed) IP to IP calls (as those made between FarFone members)  are on  par—if not superior to— PSTN to PSTN calls. There is however some general concern about the occasional drop-off in quality of IP to PSTN calls but in our case this has been rendered virtually insignificant due to our advanced technology.


Some VoIP telephony service providers only allow members of the same service to call each other while other service providers (including FarFone Telecoms) enable their subscribers to also make calls to any other non-subscriber telephone numbers - including local, long distance, mobile, and international numbers i.e. calls can also be made to fixed –line PSTN  phone numbers and cell phone numbers. 

Also, while some VoIP service providers require a computer to make Internet calls, other providers such as  FarFone Telecoms enable the use  of a traditional analogue phone connected to an IP adaptor or a special IP phone (requiring no adaptor) to make Internet calls, thus obviating the need of a computer to do so. However FarFone members who prefer to use their computers to make Internet calls can do so with our Softcell USB phones.


























Return on Investment with VoIP

Switching calls from a PSTN to an IP network could result in potentially massive savings for individuals and companies. FarFone Telecoms does customized cost-saving for all of its clients as an inherent part of its service offering. Our clients are able to determine the time it would take to recoup their costs incurred for the deployment of VoIP based on the results of these calculations and the ongoing savings they will enjoy going forward.

These savings can be increased multi-fold should clients mutually deploy VoIP with their customers and suppliers since no per-minute rate applies in such situations i.e. calls are free and only a monthly subscription fee is charged.

The savings can then be used for other sales and revenue generating activities such as an increased marketing drive or a reduction in the prices of products and services.




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FarFone Telecoms

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